How can I help you?

How Can I Help You?

Welcome to my customer service. I am happy to help you personally with all your questions about bouquets, plants, orders, and deliveries.

You can find answers to most questions directly on our extensive FAQ page. Click on one of the topics below to go straight to the answers:

Orders: How do I place an order or can I still adjust it?
Delivery & Region: What are the delivery options and in which municipalities do you deliver?
Product Information: Where can I find details about flowers, bouquets, and care tips? → View all my care tips for a longer vase life here.
Payment: Which payment methods are available and is online payment secure?
Returns & Complaints: How can I file a complaint or cancel an order?

Do you have a specific question or a special request? Please feel free to contact me:

WhatsApp: Click here to send a message directly via WhatsApp — Fastest response!
Email: i[email protected]
Phone: +32 3 658 26 00
Shop Address: Heidestatiestraat 44, 2920 Kalmthout, Belgium
Contact Form: Fill out the form at the bottom of this page.

Personal Contact: You always speak directly with the florist who hand-crafts your bouquet.
Ultra-fast Response: Via WhatsApp, you usually receive an answer within 10 minutes during opening hours.
Clear Information: Everything about our daily fresh auction supply, local delivery, and flexible service in one central place.

I ensure that your order and experience run as smoothly and carelessly as possible. Feel free to contact me — I look forward to helping you further!