Customer Service

Customer Service – I’m Here to Help

Welcome to my customer service. I’m ready to answer all your questions about my bouquets, plants, deliveries, or online orders quickly and personally.


Frequently Asked Questions

  • Orders: How do I place an order, and can I change or cancel it?
  • Delivery: What delivery options do I offer, and can I choose a specific date?
  • Product Information: Where can I find details about my flowers, bouquets, and care tips?
  • Payment: Which payment methods are available, and is it safe?
  • Returns & Complaints: How can I submit a complaint or return a product?

All the answers to your questions can be found on our FAQ page.


Contact Me

  • Email: info@firenzebloemen.be
  • Phone: +32 3658 26 00 (Tue–Sat: 09:00–18:00)
  • Contact Form: Fill out the form on this page with your name, email, and question.
  • Visit My Shop: Come by for personal advice or to pick up your order: Heidestatiestraat 44, 2920 Kalmthout.

Why Choose My Customer Service?

  • Personal Contact: I listen and help you directly.
  • Quick Response: Questions are usually answered within 24 hours.
  • Clear Information: Everything you need to know about ordering, delivery, and products in one place.

With me, you’re assured a simple, pleasant, and worry-free experience. Contact me, I’m happy to help!